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FAQs
A personalized gift is a one-of-a-kind item that is custom made just for you with using engraving, printing, laser cutting or similar techniques.
Because they are 100% unique to you and they can reflect your deeper thoughts and love to someone. The customizations can be made by adding an inside joke, memorable date or place, or just by simply saying "I love you" on the gift items.
It is always quite challenging to find the best gift. However, getting a personalized gift makes things very easy because you can customize a keychain for anybody for any occasion by just changing the words on it. For example, for anniversary, you can personalize a keychain with your Wedding date on one side and "Happy 3rd Anniversary" message on the back.
Lucasgift brought the bestselling personalized gifts under the Bestseller Personalized Gifts page. You can discover some of the top gift items and decide where to go!
Of course not! Here at Lucasgift, we are dedicated to bring carefully crafted, best gift items at affordable prices. With free shipping & free return options and "Luca's Promise", you can always shop with peace-of-mind.
It is usually the Ground services of common carriers like USPS, UPS or FedEx. However, if any other upgraded shipping service is more convenient for the seller to ship items, that is also provided for free by the sellers.
Yes, please contact your sellers. They will provide you a listing to make additional payment for rush service and quicker upgraded shipping method.
Yes, every seller accepts this rule and you can make a free return in 30-days of delivery. Seller will provide you return label of their choice and you need to properly re-pack and drop-off securely to respective carrier store.
This is the tricky part of the business. You are not dealing with big corporations here on Lucasgift. Every seller is small-business, a group of crafters or even a single artisan working from home. So, please be mindful and check twice before placing a custom order to avoid any unwanted return situations. Remember, someone needs to pay the cost of return and in this case it is usually the small sellers you are making business with. They would be the paying price.
Also, please be kind while communicating even though you had some difficulty. No worries, your money is safe here on Lucasgift. Please see Luca’s Promise about advanced refund policy.
