Shipping and Return Policy
Processing time for Shipping
Lucasgift offers Free Standard shipping on all orders!
If your need is urgent, please select Priority Mail option at checkout page!
About Free Return Policy
We have a 30-day FREE return policy, which means you have 30 days after receiving your item to start a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If the original packaging has been discarded, torn or damaged, please use proper packaging for your return.
Please note, damaged return items due to improper packaging or user fault will not be eligible for refund, so, please double check your return packaging for loose fitment or unprotected areas of the item.
To start a return, go to your account page, find the order you want to return and start the action. You will be given FREE return label and instructions.
You can always contact us for any return question at info@lucasgift.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
