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It is usually the Ground services of common carriers like USPS, UPS or FedEx. However, if any other upgraded shipping service is more convenient for the seller to ship items, that is also provided for free by the sellers.

Yes, please contact your sellers. They will provide you a listing to make additional payment for rush service and quicker upgraded shipping method.

This is the tricky part of the business. You are not dealing with big corporations here on Lucasgift. Every seller is small-business, a group of crafters or even a single artisan working from home. So, please be mindful and check twice before placing a custom order to avoid any unwanted return situations. Remember, someone needs to pay the cost of return and in this case it is usually the small sellers you are making business with. They would be the paying price.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If the original packaging has been discarded, torn or damaged, please use proper packaging for your return.

Please note, damaged return items due to improper packaging or user fault will not be eligible for refund, so please double check your return packaging for loose fitment or unprotected areas of the item.

Also, orders with Personalized items are NOT eligible for refund.

Lastly, please be kind while communicating even though you had some difficulty. No worries, your money is safe here on Lucasgift. Please see Luca’s Promise about advanced refund policy.