How to Setup Shipstation?

Taha Yavuz Admin Lucasgift Team
9/13/24, 4:28 PM
Step by step Shipstation setup for your Lucasgift seller account:

1- Hover your mouse on SHIPPING tab to see Shipstation Connection, then click on it.

2- Next, click on 3 dots to Enable Shipstation connection

3- After enabling, hover on SHIPPING again to open Shipstation Connection page below:

4- Make sure to set following parameters CORRECTLY, otherwise connection will not work properly!
- Turn OFF SANDBOX MODE
- Turn ON CREATE ORDER BEFORE FULFILLMENT option to see your Webhook to use on Shipstation. (If below box does not appear, try switching this button off/on again.)
- Even if you are selling from outside the US, enter UNITED STATES as Country of Basis.
- Gather your Shipstaion API key and secret to Paste in correct boxes.
Please note, to get your Shipstation API information:
- First, Login to your Shipstation account.
- Then, go to Settings page.
- On the left side of the menu you will see Account at the top, click on to open it.
- Please find API Settings when menu is opened.
- If no Keys was generated before, Click on Generate API Keys.
- WARNING: If you already have your Keys generated, use them, Do NOT Regenerate!
5- After entering your API information, click on GET CARRIER CODE and select Stamps.com in the coming drop-down menu. Then, click on GET PACKAGE LIST and select All Package Type. Finally hit SAVE, that's it!

After saving your settings Successfully here, copy your Webhook URL.

6- On Shipstation, Go to Settings page again.
- Click on Integration Partners
- See the Webhooks at the top. Click on Connect or Manage Settings
- Hit Add a Webhook button
- Paste Webhook URL here
- IMPORTANT! Select On Orders Shipped from the drop-down menu
- Enter your Shop name in the Name/Description field
- Click Save, done!
When you start receiving your orders, they will appear in the Manual Orders section.

To Learn what to do when you start receiving orders go to: Order Fulfilling process page.

For any questions or feedback, do not hesitate to drop a line below.

Best,
TOYavuz

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