How to Setup Shipstation?


  • Step by step Shipstation setup for your Lucasgift seller account:

    1- Hover your mouse on SHIPPING tab to see Shipstation Connection, then click on it.

    2- Next, click on 3 dots to Enable Shipstation connection

    3- After enabling, hover on SHIPPING again to open Shipstation Connection page below:

    4- Make sure to set following parameters CORRECTLY, otherwise connection will not work properly!

    • Turn OFF SANDBOX MODE
    • Turn ON CREATE ORDER BEFORE FULFILLMENT option to see your Webhook to use on Shipstation. (If below box does not appear, try switching this button off/on again.)
    • Even if you are selling from outside the US, enter UNITED STATES as Country of Basis.
    • Gather your Shipstaion API key and secret to Paste in correct boxes.

    Please note, to get your Shipstation API information:

    • First, Login to your Shipstation account.
    • Then, go to Settings page.
    • On the left side of the menu you will see Account at the top, click on to open it.
    • Please find API Settings when menu is opened.
    • If no Keys was generated before, Click on Generate API Keys.
    • WARNING: If you already have your Keys generated, use them, Do NOT Regenerate!

    5- After entering your API information, click on GET CARRIER CODE and select Stamps.com in the coming drop-down menu. Then, click on GET PACKAGE LIST and select All Package Type. Finally hit SAVE, that's it!

    After saving your settings Successfully here,  copy your Webhook URL.

     

    6- On Shipstation, Go to Settings page again.

    • Click on Integration Partners
    • See the Webhooks at the top. Click on Connect or Manage Settings
    • Hit Add a Webhook button
    • Paste  Webhook URL here
    • IMPORTANT! Select On Orders Shipped from the drop-down menu
    • Enter your Shop name in the Name/Description field
    • Click Save, done!

    When you start receiving your orders, they will appear in the Manual Orders section.

    To Learn what to do when you start receiving orders go to: Order Fulfilling process page.

     

    For any questions or feedback, do not hesitate to drop a line below.

    Best,



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