Customer retention is a very important component in every business, including affiliate marketing. Of course, this doesn’t matter if the affiliate program only gives you a commission for the first purchase. Subsequent purchases by the same customer, even when they use your affiliate link, will earn you $0. This is why you should ensure you read the fine print, especially when joining the best affiliate program.
Luca's Gift affiliate program gives a 10% commission for every purchase. So, customer retention is one way to maximize your earnings. The advantage of returning customers is you won’t have to work too hard to convince them to buy the products because they’ve done it before and when they come back, it is evident they liked whatever they got.
So, as you work on getting people to click your affiliate link, you should also focus on customer retention. You can do that in multiple ways. For example, you need to remember that your first impression may just be your last impression. Give accurate information about the products, including the cost.
You should also send follow-up and celebration messages, thanking the customers for using your affiliate link. This personal touch will make those who use the link feel appreciated. It may also make your audience drawn to you and may use your affiliate link because they admire your personality.
You should also build trust with your audience. Be truthful, and provide solutions to challenges they may be facing. Since people are constantly on the lookout for unique gifts, you should be ahead by exploring personalized gifts, especially new products. If you post content regularly, you are likely to have repeat clients because they trust you.
Ask those who purchase products using your affiliate link to sign up for your newsletter. This way, you can send them an updated list of products you’re promoting. Regular updates may be enough to entice them to use your affiliate link every time they need to buy a gift.
Please share more tips on retention marketing in the comments.